Welcome to the Crafts Asia Help Page! 🌟 We’re here to assist you with any questions or concerns. 💬 Below you’ll find detailed information about ✈️ shipping, 💳 payments, and 🛒 general product inquiries. If you don’t find what you’re looking for, feel free to reach out using our inquiry form. ✍️📩
Shipping ✈️📦🚚
1. What are the available shipping options? We offer the following delivery options within the contiguous United States (excluding 🌴 Hawaii, ❄️ Alaska, 🇵🇷 Puerto Rico, 🇬🇺 Guam, 🇻🇮 U.S. Virgin Islands, 🇦🇸 American Samoa, and 🇲🇵 Northern Mariana Islands):
UPS Ground: 🆓 Free Delivery
USPS First-Class Mail (smaller items): 🆓 Free Delivery
UPS 3 Day Select: 💲10.00
UPS 2nd Day Air: 💲15.00
UPS Next Day Air: 💲25.00
USPS Priority Mail: 💲8.00
FedEx Ground/Home Delivery: 💲10.00
FedEx Express Saver (3-day delivery): 💲12.00
FedEx 2Day: 💲18.00
FedEx Standard Overnight: 💲30.00
For 🌍 international customers, shipping is available for an additional fee. This fee will be determined based on your location and order details. ✉️📦
2. How long does delivery take?
UPS Ground and USPS First-Class Mail: ⏳ 1–5 business days
Expedited Shipping (e.g., 3-Day, 2nd Day, Next Day): 🚀 As per the selected option 📬
3. Can I track my order? Yes, you can track your order in the “📦 Orders” section of your account, where the tracking number will be available. 🔍🛒
4. Do you offer gift wrapping? 🎁 No, we do not offer gift wrapping services at this time. 🚫📪
Payments 💳💸💻
1. What payment methods do you accept? We accept the following payment methods:
PayPal 🅿️
Credit/Debit Cards 💳 (Visa, MasterCard, American Express, Discover)
Apple Pay / Google Pay 🍎🤖
2. Do I need an account to purchase products? Yes, customers are required to create an account and sign up before making a purchase. 🔗 Click here to sign up. 📧👤🔑
General Product Inquiries 🛠️🎨🌟
1. Are the products handmade? Yes, all our products are proudly handmade 🛠️ by skilled artisans in 🇱🇰 Sri Lanka, ensuring high quality and uniqueness. 🏠🌏
2. How do I care for the products? To maintain the natural beauty of our handcrafted products, simply wipe them with a soft, dry cloth. 🧹 Avoid exposure to moisture 🌧️ or direct sunlight ☀️ for prolonged periods.
3. Do you offer customizations? Currently, we do not offer customizations for our products. ✂️🚫
4. How can I contact Crafts Asia? Our preferred method of contact is via ✉️ email. Please use the inquiry form below to reach out to us, and we’ll respond within ⏰ 1–2 business days. 📧
General Inquiries Form 📝💡📭
We’re Here to Help! 🌟 If you have any additional questions, please fill out the form below, and we’ll get back to you as soon as possible. ✍️📩
Thank you for visiting the Crafts Asia Help Page! 🎉 We’re always here to make your shopping experience seamless and enjoyable. 🛒🤝
