Last Updated: [02/22/2025]

Welcome to Crafts Asia. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We collect the following types of personal data:

  • Name
  • Email Address
  • Billing/Shipping Address

We do not store payment information. All payment processing is handled by Stripe.

2. How We Use Your Information

We collect and use your personal data for the following purposes:

  • Account Creation and Management
  • Customer Support
  • Processing Orders
  • Improving Services
  • Sending Promotional Emails
  • Order Tracking
  • Personalized Recommendations
  • Loyalty Programs
  • Surveys and Feedback
  • Fraud Detection
  • Account Security
  • Site Analytics and Performance
  • Advertising

3. Data Sharing

We only share user data with:

  • Stripe (for secure payment processing)
  • Shipping Carriers (for order fulfillment)
  • Marketing Platforms (for advertising and promotions)

We do not sell user data to third parties.

4. Data Retention

We retain user data based on business and legal requirements. Users can request deletion of their data by messaging through the Help Page Form.

5. Data Security

We take the following measures to protect user data:

  • Secure Payment Processing (Handled by Stripe)
  • Access Control (Only authorized personnel can access sensitive data)
  • Regular Security Updates (Software and plugins are kept up to date)
  • Data Anonymization (User data is not stored unnecessarily beyond order fulfillment)
  • Automated Fraud Detection (Built-in fraud prevention through Stripe)
  • Firewalls & Security Plugins (Protection against hacking and malware)
  • SSL Encryption (Ensures secure data transmission)

In case of a data breach, we will:

  • Notify affected users
  • Report the breach to authorities (if required)
  • Implement security patches to prevent future incidents

6. Cookies and Tracking

Crafts Asia uses cookies for the following purposes:

  • Google Analytics Tracking (to analyze website performance and visitor behavior)
  • Cart Functionality (to remember items in the shopping cart)
  • User Login Sessions (to keep users logged in)

Users cannot manage their cookie preferences, and cookies are used automatically.

7. Third-Party Services

We do not share user data with third-party services other than Stripe for payment processing.

8. User Rights

Users have the following rights regarding their data:

  • Access
  • Correction
  • Deletion (Only by emailing Crafts Asia)
  • Opt-out of certain uses

Crafts Asia does not support data portability.

9. Age Restrictions

Crafts Asia does not have any age restrictions for users.

10. Compliance with GDPR

Crafts Asia uses Google Analytics, which may track EU visitors. To address this:

  • We include GDPR-related information in this Privacy Policy but do not fully comply with GDPR regulations.
  • Users are informed about data tracking and their rights under GDPR.
  • A cookie consent banner may be considered for EU visitors in the future.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page.

For any questions regarding this Privacy Policy, please contact us at support@craftsasia.com.

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