Welcome to the Crafts Asia Help Page! ๐ Weโre here to assist you with any questions or concerns. ๐ฌ Below youโll find detailed information about โ๏ธ shipping, ๐ณ payments, and ๐ general product inquiries. If you donโt find what youโre looking for, feel free to reach out using our inquiry form. โ๏ธ๐ฉ
1. What are the available shipping options?
We offer the following delivery options within the contiguous United States (excluding ๐ด Hawaii, โ๏ธ Alaska, ๐ต๐ท Puerto Rico, ๐ฌ๐บ Guam, ๐ป๐ฎ U.S. Virgin Islands, ๐ฆ๐ธ American Samoa, and ๐ฒ๐ต Northern Mariana Islands):
For ๐ international customers, shipping is available for an additional fee. This fee will be determined based on your location and order details. โ๏ธ๐ฆ
2. How long does delivery take?
3. Can I track my order?
Yes, you can track your order in the “๐ฆ Orders” section of your account, where the tracking number will be available. ๐๐
4. Do you offer gift wrapping?
๐ No, we do not offer gift wrapping services at this time. ๐ซ๐ช
1. What payment methods do you accept?
We accept the following payment methods:
2. Do I need an account to purchase products?
Yes, customers are required to create an account and sign up before making a purchase. ๐ Click here to sign up. ๐ง๐ค๐
1. Are the products handmade?
Yes, all our products are proudly handmade ๐ ๏ธ by skilled artisans in ๐ฑ๐ฐ Sri Lanka, ensuring high quality and uniqueness. ๐ ๐
2. How do I care for the products?
To maintain the natural beauty of our handcrafted products, simply wipe them with a soft, dry cloth. ๐งน Avoid exposure to moisture ๐ง๏ธ or direct sunlight โ๏ธ for prolonged periods.
3. Do you offer customizations?
Currently, we do not offer customizations for our products. โ๏ธ๐ซ
4. How can I contact Crafts Asia?
Our preferred method of contact is via โ๏ธ email. Please use the inquiry form below to reach out to us, and weโll respond within โฐ 1โ2 business days. ๐ง
Weโre Here to Help! ๐
If you have any additional questions, please fill out the form below, and weโll get back to you as soon as possible. โ๏ธ๐ฉ
Thank you for visiting the Crafts Asia Help Page! ๐ Weโre always here to make your shopping experience seamless and enjoyable. ๐๐ค
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